Operations & Supply Chain Management | Chapter 5 | Part 4 | MBA MCQs | OSM

Operations and Supply Chain Management MCQs

  

 

1. The term Supply Chain Management was developed to express the need to integrate the key business
   processes in the year _______.
   1.   1975
   2.   1980
   3.   1962
   4.   1991
2. The factors which move the goods from one production point to the other are a part of __________.
   1.   logistics
   2.   production
   3.   process
   4.   capacity
3. Fitness for purpose is a notion used for _______.
   1.   supply chain
   2.   quality
   3.   process
   4.   logistics
4. Inspection & quality control are one & the same.
   1.   True
   2.   False
5. Lean management is an approach linked towards efficient inventory management.
   1.   True
   2.   False
6. __________ production helps to ensure that the product or service matches the customer’s exact needs, as closely as the firm is able, because it is literally ‘custom-made’.
   1.   Batch
   2.   Mass
   3.   Job
   4.   Flow
7. Understanding any operations systems invariably begins with an understanding of the processes that are
   integral to the operations systems.
   1.   False
   2.   True
8. A bakery is an example of __________.
   1.   job production
   2.   Batch production
   3.   Flow production
   4.   Mass production
9. Volume, variety and flow are the three aspects which must be considered in the process of __________.
   1.   Operations
   2.   Process design
   3.   Product design
   4.   Logistics
10. Customer contact signifies the extent to which the customer participates in the preparation & consumption
    of a service.
    1.   False
    2.   True
11. When variety increases, the volume of production for each variation will be less compared to a mass
    production system. Therefore, dedication of manufacturing resources for each variation may not be feasible
    option. A _______ system is preferable in such cases
    1.   Continuous
    2.   Intermittent
    3.   Flow
    4.   Job
12. The concept of internal customer has developed out of a need to build quality into the product rather than
    inspect the product for quality.
    1.   True
    2.   False
13. _________ is an inventory management & manufacturing strategy that companies implement to reduce
    costs, increase productivity & gain competitive advantage
    1.   Six Sigma
    2.   Lean Management
    3.   Poka Yoke
    4.   Juran
14. A _________ flow system is characterized by a streamlined flow of products in the operating system
    1.   Intermittent
    2.   Continuous
    3.   Jumbled
    4.   None of these
15. Designing operations systems excludes making choices with respect to the location, technology, capacity &
    layout of the system.
    1.   True
    2.   False
16. Supply chain management integrates supply & demand management within & across companies.
    1.   True
    2.   False
17. Services are _________.
    1.   Awesome
    2.   Consistent
    3.   Intangible
    4.   Separable
18. __________ is a method by which the service delivery process is broken down into individual elements
    through step-by-step mapping of the process.
    1.   Service blueprinting
    2.   processdesign
    3.   Productionplanning
    4.   Operational control
19. For successfully designing the process applicable in any kind of organization, the important tool used to
    map the flow of a process is...........
    1.   Process flow charting
    2.   Batch production
    3.   Mass
       production
    4.   Process flow
20. Higher the quality, greater is the __________.
    1.   loss
    2.   profit
    3.   sale
    4.   price
21. Operations management is a narrower concept as compared to Supply Chain Management.
    1.   False
    2.   True