Operations & Supply Chain Management | Chapter 3 | Part 4 | MBA MCQs | OSM

Operations and Supply Chain Management MCQs

  

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1. Which came last in the development of manufacturing techniques?
   1.   Mass production.
   2.   Lean production.
   3.   Craft production.
   4.   Division of labor.
2. Warranty cost is an example of which of the following?
   1.   Internal failure cost
   2.   Appraisal cost
   3.   Prevention cost
   4.   External failure cost
3. The transportation model method that is used to evaluate location alternatives minimizes total.
   1.   shipping costs
   2.   sources
   3.   capacity
   4.   destinations
4. Which one does not use operations management?
   1.   They all use it.
   2.   A hospital
   3.   A CPA firm.
   4.   A bank.
5. Which of the following terms reflects Japanese view of continuous improvement?
   1.   Six sigma
   2.   Control limits
   3.   Kaizen
   4.   Poka-yoke
6. Which one of the following would not generally be considered an aspect of operations management?
   1.   Oversee the transformation process
   2.   Schedule work
   3.   Maintain quality
   4.   Secure financial resources
7. Moving from the aggregate plan to a master production schedule requires
   1.   disaggregation
   2.   strategy formulation
   3.   rough cut capacity planning
   4.   sub-optimization
8. Which of the following is an example of appraisal cost?
   1.   Rework costs
   2.   Testing labs
   3.   Returned goods
   4.   Quality improvement programs
9. Which one of these was not mentioned in the list of recent trends in operations management?
   1.   Worker involvement
   2.   Automation.
   3.   Global competition.
   4.   Total quality
      management
10. Which of the following is essential to consider with respect to managing a process to meet demand?
    1.   all of the above
    2.   capacity
    3.   strategy
    4.   demand forecasts
11. Which of the following is NOT an element of TQM?
    1.   Customer focus
    2.   Employee empowerment
    3.   Perceived quality
    4.   Leadership
12. What is simulation?
    1.   A graphical method to problem-solving
    2.   A trial-and-error approach to problem-solving
    3.   quick solution method to problem-solving
    4.   A formalized deterministic approach to problem-solving
13. Which of the following statements is true of Lean-Six Sigma?
    1.   Lean principles focus on advanced statistical methods.
    2.   Lean principles and Six-Sigma are separate bodies of knowledge
    3.   Lean principles have been developed over a lengthy period
    4.   Lean principles include the 5Ss framework and practices.
14. A fixed interval system
    1.   requires perpetual monitoring of inventory records
    2.   is triggered at the reorder level
    3.   is suitable for joint replenishment items
    4.   adds the same predetermined amount to inventory each time replenishment occurs
15. When the flow of materials is variable,
    1.   layout by fixed position is most suitable
    2.   layout by product is most suitable
    3.   layout by process is most suitable
    4.   line balancing is most suitable
16. Which of the following is not a type of operations?
    1.   price reduction
    2.   storage/transportation
    3.   entertainment
    4.   goods production
17. Which of the following is a measure of how closely a product or service meets the specifications?
    
    1.   Competitive benchmarking
    2.   Quality of Conformance
    3.   Continuous improvement
    4.   Statistical process contro
18. Which of the following is not true about a lean production system?
    1.   It relies on buffers against unforeseen occurrences.
    2.   It puts emphasis on quality, flexibility, and time reduction.
    3.   It puts emphasis on reducing a company's labor force.
    4.   It is involved in maintaining and improving the system with lower amounts of inventory.
19. Which of the following terms best defines the nature of Total Quality Management?
    1.   An art
    2.   A social activity
    3.   A philosophy
    4.   A science
20. Which one of the following is not a typical question dealt with by operations managers?
    1.   Which products/services should be offered?
    2.   All are typical of operations decisions.
    3.   What is a satisfactory location for a new facility?
    4.   How much capacity will be needed in the months ahead?