Operations & Supply Chain Management | Chapter 3 | Part 4 | MBA MCQs | OSM

Operations and Supply Chain Management MCQs

  

 

1. Which of the following is essential to consider with respect to managing a process to meet demand?
   1.   strategy
   2.   demand forecasts
   3.   capacity
   4.   all of the above
2. Which one of the following would not generally be considered an aspect of operations management?
   1.   Schedule work
   2.   Secure financial resources
   3.   Maintain quality
   4.   Oversee the transformation process
3. Which one of these was not mentioned in the list of recent trends in operations management?
   1.   Automation.
   2.   Worker involvement
   3.   Total quality
      management
   4.   Global competition.
4. Which came last in the development of manufacturing techniques?
   1.   Lean production.
   2.   Division of labor.
   3.   Mass production.
   4.   Craft production.
5. Which of the following is not a type of operations?
   1.   goods production
   2.   storage/transportation
   3.   entertainment
   4.   price reduction
6. Which of the following is not true about a lean production system?
   1.   It puts emphasis on quality, flexibility, and time reduction.
   2.   It relies on buffers against unforeseen occurrences.
   3.   It is involved in maintaining and improving the system with lower amounts of inventory.
   4.   It puts emphasis on reducing a company's labor force.
7. Which one of the following is not a typical question dealt with by operations managers?
   1.   How much capacity will be needed in the months ahead?
   2.   All are typical of operations decisions.
   3.   Which products/services should be offered?
   4.   What is a satisfactory location for a new facility?
8. Which one does not use operations management?
   1.   A CPA firm.
   2.   A bank.
   3.   A hospital
   4.   They all use it.
9. The transportation model method that is used to evaluate location alternatives minimizes total.
   1.   sources
   2.   shipping costs
   3.   capacity
   4.   destinations
10. What is simulation?
    1.   quick solution method to problem-solving
    2.   A trial-and-error approach to problem-solving
    3.   A graphical method to problem-solving
    4.   A formalized deterministic approach to problem-solving
11. Moving from the aggregate plan to a master production schedule requires
    1.   rough cut capacity planning
    2.   disaggregation
    3.   sub-optimization
    4.   strategy formulation
12. Which of the following statements is true of Lean-Six Sigma?
    1.   Lean principles focus on advanced statistical methods.
    2.   Lean principles and Six-Sigma are separate bodies of knowledge
    3.   Lean principles have been developed over a lengthy period
    4.   Lean principles include the 5Ss framework and practices.
13. When the flow of materials is variable,
    1.   layout by process is most suitable
    2.   layout by product is most suitable
    3.   layout by fixed position is most suitable
    4.   line balancing is most suitable
14. A fixed interval system
    1.   adds the same predetermined amount to inventory each time replenishment occurs
    2.   requires perpetual monitoring of inventory records
    3.   is triggered at the reorder level
    4.   is suitable for joint replenishment items
15. Which of the following terms best defines the nature of Total Quality Management?
    1.   An art
    2.   A philosophy
    3.   A science
    4.   A social activity
16. Which of the following terms reflects Japanese view of continuous improvement?
    1.   Kaizen
    2.   Poka-yoke
    3.   Six sigma
    4.   Control limits
17. Which of the following is NOT an element of TQM?
    1.   Leadership
    2.   Perceived quality
    3.   Employee empowerment
    4.   Customer focus
18. Which of the following is an example of appraisal cost?
    1.   Rework costs
    2.   Quality improvement programs
    3.   Testing labs
    4.   Returned goods
19. Warranty cost is an example of which of the following?
    1.   Internal failure cost
    2.   External failure cost
    3.   Prevention cost
    4.   Appraisal cost
20. Which of the following is a measure of how closely a product or service meets the specifications?
    
    1.   Quality of Conformance
    2.   Continuous improvement
    3.   Competitive benchmarking
    4.   Statistical process contro