Operations & Supply Chain Management | Chapter 5 | Part 3 | MBA MCQs | OSM

Operations and Supply Chain Management MCQs

  

 

1. Which of the following is not a typical supply chain member?
   1.   Retailer’s creditor
   2.   customer
   3.   producer
   4.   reseller
   5.   wholesaler
2. When suppliers, distributors, and customers partner with each other to improve the performance of the entire system, they are participating in a ________
   1.   channel of distribution
   2.   supply chain
   3.   value delivery network
   4.   supply and demand chain
   5.   demand chain
3. A company's channel decisions directly affect every ________.
   1.   customer's choices
   2.   employee in the channel
   3.   channel member
   4.   competitor's actions
   5.   marketing decision
4. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment
   of products made by producers into the assortment of products wanted by ________. channel members
   1.   manufacturers.
   2.   consumers
   3.   distributors
   4.   marketers
5. Intermediaries play an important role in matching ________.
   1.   dealer with customer
   2.   . manufacturer to product
   3.   information and promotion
   4.   supply and demand
   5.   product to region
6. Marketing logistics involves getting the right product to the right customer in the right place at the right time.
   Which one of the following is not included in this process?
   1.   implementing the plan for the flow of goods and services
   2.   planning the physical flow of goods and services
   3.   controlling the physical flow of goods, services, and information
   4.   gathering customer's ideas for new products
   5.   planning the flow of logistics information to meet customer requirements at a profit
7. Which of the following is not an area of responsibility for a logistics manager?
   1.   inventory
   2.   purchasing
   3.   warehousing
   4.   information systems
   5.   marketing
8. To reduce inventory management costs, many companies use a system called ________, which involves
   carrying only small inventories of parts or merchandise, often only enough for a few days of operation.
   1.   reduction-inventory management
   2.   supply chain management
   3.   economic order quantity
   4.   just-in-time logistics
   5.   limited inventory logistics
9. companies manage their supply chains through ________.
   1.   information
   2.   skilled operators
   3.   the Internet
   4.   competitors
   5.   transportation modes
10. Julie Newmar recognizes that her company needs to provide better customer service and trim distribution
    costs through teamwork, both inside the company and among all the marketing channel organizations. Julie will
    begin the practice of ________.
    1.   intermediation
    2.   supply chain management
    3.   horizontal marketing system management
    4.   integrated logistics management
    5.   customer relationship management
11. Today, a growing number of firms now outsource some or all of their logistics to ________. intermediaries
    
    1.   competitors
    2.   third-party logistics providers
    3.   channel members
    4.   cross-functional teams
12. According to Professor Mentzer and colleagues, the supply chain concept originated in what discipline?
    1.   marketing
    2.   operations
    3.   logistics
    4.   production
13. The supply chain management philosophy emerged in which decade?
    1.   1960s
    2.   1970s
    3.   1980s
    4.   1990s
14. A ____________ encompasses all activities associated with the flow and transformation of goods from the
    raw material stage, through to the end user, as well as the associated information flows.
    1.   production line
    2.   supply chain
    3.   marketing channel
    4.   warehouse
15. Which of the following are not key attributes of supply chain management?
    1.   inventory control
    2.   all are key attributes
    3.   a long-term orientation
    4.   customer power
    5.   leveraging technology
16. Positive, long-term relationships between supply chain participants refer to:
    1.   co-opetition
    2.   tailored logistics
    3.   partnerships
    4.   supply chain management
17. The bullwhip effect:
    1.   is an ineffective way to motivate warehouse employees
    2.   refers to variability in demand orders among supply chain participants
    3.   refers to the “swaying” motion associated with triple trailers
    4.   plies to rodeos and has nothing to do with supply chain management
18. The variability in demand orders among supply chain participants
    1.   cannot be controlled
    2.   refers to the bullwhip effect
    3.   can be controlled with electronic order placement
    4.   is more pronounced in relational exchanges
19. Cooperative supply chain relationships developed to enhance the overall business performance of both
    parties is a definition of:
    1.   third-party logistics
    2.   dovetailing
    3.   relationship marketing
    4.   supply chain collaboration
20. What is a perfect order?
    1.   simultaneous achievement of relevant customer metrics
    2.   an order that is easy for the receiver to fill
    3.   an order that arrives undamaged
    4.   an order that arrives on time
21. The supply chain concept originated in the logistics literature
    
    1.   True
    2.   False
22. Customers are not included as part of supply chains.
    
    1.   True
    2.   False
23. Supply chain management requires overt management efforts by the organizations within the supply chain.
    
    1.   True
    2.   False
24. Because customer needs and wants change relatively quickly, supply chains should be fast and lean.
    1.   True
    2.   False
25. perfect order simultaneously achieves relevant customer metrics
    
    1.   True
    2.   False
26. Relational exchanges cannot be successful without information sharing among various participants
    
    1.   True
    2.   False
27. Enhanced communications across organizations in a supply chain is only dependent on the technological
    capabilities of the organizations
    1.   True
    2.   False
28. One cause of the bullwhip effect is asymmetrical information among supply chain participants.
    
    1.   True
    2.   False
29. Variability in demand orders among supply chain participants is known as the bubble effect.
    
    1.   True
    2.   False
30. The overall global climate for business has shifted toward allowing more cooperation among firms—which
    should help supply chain management
    1.   True
    2.   False