Operations & Supply Chain Management | Chapter 5 | Part 1 | MBA MCQs | OSM

Operations and Supply Chain Management MCQs

  

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1. Which of the following are not key attributes of supply chain management?
   1.   customer power
   2.   all are key attributes
   3.   inventory control
   4.   leveraging technology
2. Which one of the following best represents a pure good?
   1.   Fast food
   2.   Attending a play
   3.   Soap
   4.   Vehicle repair
3. What is a perfect order?
   1.   an order that arrives on time
   2.   an order that is easy for the receiver to fill
   3.   simultaneous achievement of relevant customer metrics
   4.   an order that arrives undamaged
4. The supply chain concept originated in what discipline?
   1.   marketing
   2.   operations
   3.   production
   4.   logistics
5. The variability in demand orders among supply chain participants:
   1.   is more
      pronounced in relational exchanges
   2.   cannot be controlled
   3.   can be controlled with electronic order placement
   4.   refers to the bullwhip effect
6. The bullwhip effect:
   1.   refers to the “swaying” motion associated with triple
      trailers
   2.   is an ineffective way to motivate warehouse employees
   3.   Refers to variability in demand orders among supply chain participants
   4.   applies to rodeos and has nothing to
      do with supply chain management
7. Which of the following functions is not a core function of an organisation
   1.   The Operations Function
   2.   The Marketing ( Including Sales ) Function
   3.   The Product/Service Dev.Function
   4.   The accounting and finance function
8. Zero defects in manufacturing is
   1.   is a relevant goal only in electronic assembly
   2.   is readily achievable in all areas
   3.   is an unobtainable and misleading idea
   4.   is the goal of TQM
9. A ____________ encompasses all activities associated with the flow and transformation of goods from the
   raw material stage, through to the end user, as well as the associated information flows.
   1.   marketing channel
   2.   production line
   3.   warehouse
   4.   supply chain
10. A fishbone diagram is also known as a
    1.   poka-yoke diagram
    2.   cause-and-effect diagram
    3.   Taguchi diagram
    4.   Kaizen diagram
11. Which of the following statements is true of LEAN?
    1.   Lean principles have been developed over a lengthy period of time.
    2.   Lean principles focus on advanced statistical methods
    3.   Lean principles are separate body of knowledge
    4.   Lean principles include
       reducing waste.
12. ."Quality is defined by the customer" is :
    1.   An unrealistic definition of quality
    2.   A user-based definition of quality
    3.   A manufacturing-based definition of quality
    4.   A product-based definition of quality
13. Cooperative supply chain relationships developed to enhance the overall business performance of both parties is a definition of:
    1.   =dovetailing
    2.   third-party logistics
    3.   supply
       chain collaboration
    4.   relationship marketing
14. Process improvement technique that sorts the "vital few" from the "trivial many" is
    1.   Yamaguchi analysis
    2.   Taguchi analysis
    3.   benchmarking
    4.   Pareto analysis
15. Which one of the following is not a typical question dealt with by an operations managers?
    1.   How to motivate employees?
    2.   What is a satisfactory location for a new facility?
    3.   All are typical of operations decisions.
    4.   How much capacity will be needed in the months ahead?
16. What is the core function of a supply chain?
    
    
    1.   Receiving and filling a customer request.
    2.   Distribution of raw materials.
    3.   Selecting the required amount of goods.
    4.   Processing and forecasting managing errors.
17. The supply chain management philosophy emerged in which decade?
    1.   1970‟s
    2.   1990s
    3.   1980s
    4.   1960s
18. Positive, long-term relationships between supply chain participants refer to
    1.   supply chain management
    2.   tailored logistics
    3.   Co-opetitions
    4.   partnerships
19. According to the manufacturing-based definition of quality
    1.   quality depends on how well the product fits patterns of consumer preferences
    2.   quality is the degree of excellence at an acceptable price and the control of variability at an acceptable
       cost
    3.   even
       though quality cannot be defined, you know what it is
    4.   quality is the degree to which a specific product conforms to standards